MySarthi App

MySarthi App: A Digital Bridge for Fisheries & Livestock Services
Government welfare schemes often struggle not because of lack of intent, but due to gaps in communication, tracking, and accessibility. To address these challenges, I worked on MySarthi App—a digital platform designed to streamline service delivery and scheme management for the Department of Fisheries, SC Development Department, and Animal Resources Development Department.
The app focuses on empowering beneficiaries while enabling departments to operate with better visibility, efficiency, and accountability.
The Problem Landscape
Departments dealing with fisheries, livestock, and social welfare manage thousands of beneficiaries across diverse regions. Traditional systems often face issues like:
- Manual beneficiary registration and verification
- Limited visibility into scheme progress
- Delayed communication between departments and beneficiaries
- Difficulty in monitoring field-level implementation
These challenges slow down service delivery and reduce the overall impact of government schemes.
The Idea Behind MySarthi
MySarthi was envisioned as a single digital companion (“Sarthi” meaning guide) for beneficiaries and department officials alike.
The core objectives were:
- Simplify access to government schemes
- Digitize beneficiary and asset data
- Enable real-time tracking and reporting
- Improve transparency across departments
Key Features of MySarthi App
📋 Beneficiary Registration & Management
Beneficiaries can be registered digitally with verified details, making it easier for departments to:
- Maintain accurate records
- Avoid duplication
- Track scheme eligibility
🐟 Fisheries & Livestock Scheme Tracking
The app supports schemes related to:
- Fishery development
- Livestock distribution
- Financial and asset-based assistance
Each scheme can be monitored from allocation to delivery.
👥 Role-Based Access System
To ensure security and clarity, the app provides different access levels:
- Department Admins – scheme creation, approvals, analytics
- Field Officers – verification, inspection, reporting
- Beneficiaries – scheme status, notifications, updates
📊 Monitoring & Reporting
MySarthi generates structured data that helps departments:
- Track progress at block and district levels
- Measure scheme impact
- Improve future planning and fund utilization
🔔 Communication & Notifications
Important updates, approvals, and alerts are communicated directly through the app, reducing dependency on offline follow-ups.
Technology & Design Approach
The app was built with a strong focus on scalability, security, and ease of use, especially for rural and semi-urban users.
- Backend: Secure, API-driven architecture
- Database: Structured data models for beneficiaries, schemes, and assets
- Authentication: Role-based authentication and authorization
- UI/UX: Simple, intuitive interface designed for non-technical users
The system was designed to handle large datasets while remaining responsive and reliable.
Challenges & Solutions
Some of the major challenges included:
- Designing workflows that match real government processes
- Ensuring data accuracy during field-level entries
- Balancing simplicity with feature richness
These were addressed through iterative design, clear role separation, and validation mechanisms at multiple levels.
Impact & Learnings
Working on MySarthi App provided valuable experience in:
- Building governance-focused digital systems
- Understanding inter-departmental workflows
- Designing software for real-world social impact
The project reinforced the importance of user-centric design when building technology for public service.
Future Enhancements
Potential next steps for MySarthi include:
- Mobile-first optimization for field officers
- GIS-based asset and beneficiary mapping
- Advanced analytics dashboards for policymakers
Conclusion
MySarthi App demonstrates how technology can act as a true enabler in governance. By digitizing processes for fisheries, livestock, and social welfare departments, the platform helps ensure that benefits reach the right people—faster, transparently, and efficiently.
It stands as a strong example of how thoughtfully designed software can create meaningful impact at scale.